RETURN POLICY: CAN I RETURN MY TICKET?
There are absolutely no refunds.

CAN I SELL MY TICKET?
We do not allow third party ticket resale and are unable to allow ticket transfers.

WHAT HOTEL RECOMMENDATIONS DO YOU HAVE?
We're thrilled to partner Provenance Hotels to provide you ______. Book your stay with The HeathmanHotel deLuxeThe DossierThe SentinelHotel LuciaThe Benson, or the chic new Woodlark Hotel and receive ____% off with code:_____.

DO I NEED TO HAVE MY ID WITH ME?
Yes, we will need a government issued form of ID to check you in and give you a wristband if you are 21+. Bring your business cards and your conference badge.

IS THERE A PARKING LOT?
Paid parking is available at the venue. We suggest taking an Uber/Lyft, as parking is limited! If you decide to drive yourself, there are nearby public parking options.

WHAT’S THE ADDRESS FOR UBER/LYFT DROP OFF?
21 NW 9th Ave, Portland, OR 97209

WHAT DO I WEAR TO THE CONFERENCE?
Business casual meets fun & comfortable! It’s a large venue + we will be moving around a lot. Keep that in mind when planning footwear and/or sweaters.

WHAT AIRPORT DO I FLY INTO?
Portland International Airport

WILL I BE FED ALL DAY?
Yes! We will have food for breakfast, lunch and happy hour plus snacks throughout the day!

WHAT IF I HAVE FOOD ALLERGIES?
There will be a variety of food options available.

WHEN DO I GET MY GIFT BAG?
Gift bags will be handed out upon registration.

THERE ARE SOME THINGS THAT ARE MISSING IN MY GIFT BAG THAT OTHER ATTENDEES GOT.
While we do our best to ensure every guest gets every single item, we cannot guarantee all items will be in each bag, but we will ensure the bag you receive is worth the same amount as every one else. 

A BRAND GIFTCARD FROM MY GIFTBAG ISN'T WORKING! WHAT SHOULD I DO? 
Since this is a sponsored gift card we encourage you to reach out directly to the brand, as this is something only the brand can correct! But please reach out to us if you are having trouble getting into contact with each brand.  

I'M INTERESTED IN SPONSORING!
Email us at hello@thesustainablefashionforum.com

WILL TICKETS SELL OUT?
Yes! Our cities typically always sell out so we suggest buying as soon as you can.

IS THERE A LOST AND FOUND AREA?
The lost and found area will be located at the information booth.